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Maintenance Requests

Please complete an on-line maintenance request form for ALL maintenance requests by CLICKING HERE. After hours and holiday non-emergency requests will be handled the following business day.

Call 757-496-1986 ONLY for after hours emergency and holiday emergency requests. You will be directed to your property manager.

Please refer to the following list in determining what constitutes a maintenance emergency :
 · No heat when temperature is below 40 degrees
· No water (please be sure the City did not turn the water off)
· Frozen Pipes - What to do ( PDF )
· No electricity at all (please be sure breakers have not tripped). Area outages confirmed with utility company will not constitute an emergency.
· Toilet not working in unit that only has one toilet
· Sewage backup (call immediately)
· Inside flooding
· Broken water line (shut off water at cutoff if possible, then call)
· Anything that will cause damage if left unattended until the next business day

We strive to provide the best possible customer service, and will answer all maintenance requests in order of severity and order received.
Thank you.
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The Property Shoppe
3149 Shore Drive, Suite B, Virginia Beach, VA 23451
(757) 496-1986 (phone ) | ( 757) 496-1014 (fax ) | info@thepropertyshoppeco.com