REFERENCES

JMS A.

11/3/2017 YELP Review

Debi Baker is excellent. She is responsive, knowledgeable and always very pleasant to work with. She takes care of problems in a most professional manner. I would highly recommend Debi!


“My wife and I had a wonderful stay for the past 3 years in our rental in Chesapeake courtesy of you guys at The Property Shoppe!  Thank you so much for helping us land a comfortable home in a great neighborhood and enabling us the motivation to purchase our own home this month!  Anytime there was a maintenance issue, Kimberly was on the prowl trying to resolve the issue, being transparent and communicative with us, and making sure that we were happy with the service given.  We enjoyed having a wonderful property management company like the Property Shoppe serve as our liason to a great landlord, and I wish Kimberly and the rest of the crew well in the future!  Who knows, maybe we can use you guys when my wife and I eventually will have to rent/sell our new home 5 years from now (when we try to move to Raleigh NC)!” R. Spracklin

“I had previously employed The Property Shoppe to handle the rental of my condo on Tidewater Drive in Norfolk, VA. I used them for several years, during which time they were able to find high quality tenants, and relieved me of the occasional problems that came up with the property. Then the property was occupied by a member of my family for a few years. But as soon as it became available for me to rent out again, I ran back to Kimberly Cox at The Property Shoppe. She promptly found an excellent tenant at a favorable rent, and is handling all the last minute issues for me. I highly recommend Kimberly and The Property Shoppe .” – William O. Sherman

“Debi,  Mark and I went by our rental today. Thank you for taking care of it for us .It looks great.We appreciate you so much.” – Nancy M.

“Ann, Thank you so much for all your help in selling our condo.We knew you would do a good job. Would definitely use you again if in need and also would recommend.”  -Gwen &  Richard

“Ann,  Shaun and I were SO IMPRESSED with you as a property agent. We will definitely get the word out about you. You are rare in your punctuality, reliability and willingness to do the ‘and then some’ in your industry. So outstanding!” -Brandi

“I am a tenant here in Virginia Beach that works with Debi Baker.  I wanted to take a moment and let you know how great Debi has been to work with.  She has been extremely attentive and flexible.  She has made working with the Property Shoppe very enjoyable. ” -Ryan

“I just used your New Online Payment system and loved it. I split the rent with my roommate and it’s so convenient now for both of us just to go online and pay our portion. I am so glad the Property Shoppe has made this possible thank you!” -Ashley 

“Looking forward to being able to pay our rent online! The site is easy to use…. We are VERY happy about how fast our maintenance request was handled! Good job on the site!”-Samantha

“Paul – Just wanted to say thank you for all your help and hard work with our residency at the Winston Road property. Your support was greatly appreciated! We were thrilled to get our deposit check back so quickly (and surprised.) Thank you SO much! We are settled into our new place and very happy. You did a wonderful job and we have posted on Facebook about how awesome The Property Shoppe was to do business with. If you ever need anything, we are here for you. :)” -Michelle

“I have worked with The Property Shoppe and Ann Matteson since 2009; We purchased our home from Ann before she was with them and I’ve never had any issues with them. My agent is amazing; she’s thorough, quick to respond to items and inquiries that need attention and does a great job of scanning potential renters for my property in VA Beach. We remedy any situation cost effectively and efficiently. We have kept renters in our house since we started using her; never a time of no renters. For as long as we own this home, we will continue to use her. Very pleased. I would recommend her to anyone looking for a rental agent.”. -Kim T.

“The Property  Shoppe has been taking care of our property for two years and we have been very pleased with their service.  The agents have been knowledgeable and efficient.  They found good tenants for our property, and both the agent and tenants have taken excellent care of our property.   We have been notified in a timely manner of any needed maintenance and we have been able to respond quickly to have any problems remedied.   Their accounting office has sent us timely and accurate financial reports and, of course, rental checks have also been deposited in a timely manner.    We are very satisfied with their service and we will continue to work with The Property Shoppe”.- The Pilands

“We have been customers of The Property Shoppe with Ann Matteson for over a year. Ann is amazing, she is easily accessible, responds promptly and is always professional. She has helped us rent our property, maintain the quality of our home and help us make informed decisions. We value her services and appreciate all her help.” -Rachel C.

 “I have been a satisfied client of the Property Shoppe since 2006. Monthly statements are comprehensive and on time. Responses to queries from both me as the owner and from my tenants have been timely and fulfilling. I will continue to use them as my property manager.” -Tom H.

“The Property Shoppe has taken EXCELLENT care of my property for more than 21 years now. I could not be happier with how you have served me all this time” Dorothy K.

“Ann, It’s been great working with you on my rental listing. You’re First Class!!, Excellent Job!” R.J. and Karen P.

“Ann, Thanks again for the great job you are doing taking care of our house!! ” Mandy K.

“Ann, Thanks again for overseeing our home….it is a huge relief to us that you are looking after things. It would be very hard for us to do this ourselves.” Candice and Bryan H.

“I would like to submit a glowing testamonial for Kimberly Cox at the Property Shoppe. We own a property on 2232 Cape Arbor Dr. and Kim has been indispensible as a property manager. She is by far the best property manager we have ever dealt with and is always ready to go above and beyond in order to get the job done and done correctly. Her curteous and friendly manner make her a pleasure to work with and she has taken excellent care of our property. I trust that she is fully appreciated by those in charge at the Property Shoppe.” -Natalie H. Owner

“You have been very responsive to our needs! Thank you all very much! ” Dawn P., Owner

“I have been very happy with the service.” “Keep up the great performance” “Exceptional and Outstanding!” “Everyone has been a great help. I have referred a potiential client to you” “Everyone is very helpful. You all have done a very good job.”